Accident Duo | Rezvani Law Firm

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Accident Duo | Rezvani Law Firm ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential. The site already includes SMS consent language and privacy disclosures stating that mobile opt-in and consent information are not shared for marketing or promotional purposes.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address

• Information you provide when requesting a consultation or contacting our firm

• Incident details, case-related details, and other intake information you choose to submit

• Opt-in records and timestamps for all communication channels, including SMS and email

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests

• Appointment details and preferences

• Communication history and feedback

2. How We Use Your Information

We use collected data for:

• Responding to your inquiries and requests

• Providing and improving our services

• Communicating with you about your inquiries, consultations, appointments, and updates

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

• Complying with legal and regulatory obligations

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, consultation updates, and important service-related communications.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of opt-in actions where required

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed in accordance with applicable requirements

Message Frequency & Content:

• Message frequency varies based on your interactions with our firm

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at matt@rezvanilawfirm.com

• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, intake handling, scheduling, and messaging delivery, is permitted only as necessary to provide direct services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations, such as website hosting, appointment scheduling, intake processing, analytics, and communications support

• SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive

• All service providers are expected to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of text message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Secure handling of sensitive data

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

• Secure backup systems and recovery procedures where appropriate

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information, subject to applicable law

• Opt out of marketing emails by clicking "unsubscribe" in our emails

• Opt out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Accident Duo | Rezvani Law Firm.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we may notify you by email or through a notice on our website where appropriate.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Accident Duo | Rezvani Law Firm
Phone: (310) 694-9500
Email: matt@rezvanilawfirm.com
Website: https://www.accidentduo.com

By using our website and services, you consent to this Privacy Policy.